We have already worked with
We are working together openly without using any “black box”, so the end results and conclusions will be objective and crystal clear for everybody.
We are doing things because we want to deliver some outstanding piece of design that making an impact on what really matters to our targeted audience.
Working in a diverse team elevate, not just the team and its product to another level, but also makes the work so much funnier and more enjoyable
Every project is different although we will tailor-make it around your requirements and circumstances on the basis of commonly shared values and approach. CX Factory will deliver hands-on, and practical ways of working which balance between team and individual work. This helps clients to get the right level of involvement but also save their valued resources.
We work based on data and facts and always share what will happen and why. This will help you to develop as an individual and as an organization.
CX Factory's intention is to get the most value out of every work and I firmly believe in an agile approach rather than building up monster projects.
However, the project scope, time, and cost create a magic triangle, our common goal is to maximize in every dimension to fulfil the clients’ expectations.
CX Factory believes in long-term partnerships that require open and honest discussion on both direction and continuous development of a relationship.
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Service Design and Customer Experience Expert
8+ years international working experience in service design, customer
experience, product development and plain writing.
CCXP | Customer Experience and Digital Expert | Consultant | Member of CXPA | Speaker | Founder of CXFactory.org
Balazs Szabo is one of those rare breeds with the combination of competencies and expertise in lean six sigma, customer experience, and digital.